Returns & Exchanges
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All sales are final unless a product is defective or damaged upon arrival.
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If you receive a defective or damaged item, please contact us at megan@happythoughtknits.com within 14 days of receipt. Include your order number and a description of the issue, along with photos of the damage.
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Refunds or exchanges for non-defective items are at our discretion.
Additional Notes
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We recommend inspecting your order immediately upon arrival.
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Custom or personalized orders may not be eligible for returns or exchanges, unless defective.
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We are not responsible for delays caused by carriers or incorrect shipping information provided at checkout.
Contact Us
For questions about shipping, returns, or exchanges, please email: megan@happythoughtknits.com