Effective Date: August 31, 2026

Shipping

• At this time, we can only ship to the United States and Canada. If you are an international customer, please send us an email and we can discuss options.

• We ship products to the address provided at checkout. Please ensure your shipping information is complete and accurate.

• Shipping times may vary based on location and product availability. Some items are made to order and can take up to 10 days to produce. Once your order is ready, domestic shipments typically take 2-4 business days to arrive.

• Shipping costs are calculated at checkout. Any applicable taxes or duties are the responsibility of the customer.

• Once your order has shipped, you will receive a confirmation email with tracking information (if applicable).

Returns & Exchanges

• We know investing in an handmade item is a big decision—and shopping online can be tricky if you can’t try things on. That’s why we are happy to offer free returns for unworn items within 14 days of delivery.

• If you receive a defective or damaged item, please contact us at megan@happythoughtknits.com within 14 days of receipt. Include your order number and a description of the issue, along with photos of the damage.
  

Additional Notes

• We recommend inspecting your order immediately upon arrival.

• Custom or personalized orders may not be eligible for returns or exchanges, unless defective.

• We are not responsible for delays caused by carriers or incorrect shipping information provided at checkout.

Contact Us

For questions about shipping, returns, or exchanges, please email: megan@happythoughtknits.com